Privacy Policy

Last updated 3 September 2026

Match Pulse is a group chat built around live football. This page explains exactly what the app collects, why it needs it, and how to remove it. It is written to be read, not to be survived.

The short version. We collect what is needed to give you an account, put you in a group, and send you a notification when something happens in a match you follow. We do not sell your data, we do not track you across other apps or websites, and there is no advertising network in the app.

What we collect

Account details. You sign in with Apple or Google. We receive an account identifier and, depending on what you allow, an email address. If you use Apple's Hide My Email, we only ever see the relay address.
Your profile. The username you choose, an optional display name, the clubs and leagues you follow, your notification preferences, and any badges you have earned.
What you post. Messages, replies and emoji reactions you send in a group are stored so the group can see them.
Device tokens for notifications. If you allow notifications, we store the push token for that device along with its platform and device name, so we can send the alert to the right phone.
Diagnostics. If the app crashes we receive a crash report through Sentry, which includes device model, OS version and the technical details of the failure.
Sponsored content. If the app shows a sponsored message in a match, it records that the message was shown, so the sponsor can be told how many people saw it. This is a count, not a profile.

What we do not collect

Your location never leaves your phone. The app can use it to show football clubs near you when you pick a home club. That lookup happens on the device and the coordinates are never uploaded or stored.
No advertising identifiers, no third-party ad or analytics SDKs, and no tracking of you across other apps or websites.
No contacts, photos, microphone or camera access.

Who else touches it

We use a small number of services to run the app, and each sees only what it needs:

Google Firebase — accounts, database, notifications and this website.
Apple and Google — sign-in only.
Expo — delivers push notifications to your device.
Sentry — crash reports.

Match data and highlights come from a football data provider. That is a one-way feed into the app: nothing about you is sent to them.

Who can see what you post

Messages you send in a group are visible to the members of that group. They are not public and are not indexed by search engines. Your username, display name, badges and the clubs you follow are visible to other signed-in users, because that is what a profile is for.

Deleting your account

You can delete your account from inside the app, in Profile. Deleting removes your profile, your username, your team history, your badges and your pending invites.

Messages you already sent to a group are not automatically removed, in the same way that deleting an email account does not unsend your emails. If you want specific messages removed, delete them in the app before deleting your account, or contact us and we will do it.

Keeping it

We keep your account data for as long as the account exists. Crash reports are kept for 90 days. Nothing is kept because it might be useful later.

Children

Match Pulse is not intended for children under 13, and we do not knowingly collect data from them. If you believe a child has created an account, contact us and we will remove it.

Changes

If this policy changes in a way that affects what we collect, the date at the top changes and we will say so in the app.

Contact

Questions, requests, or anything you want removed: support@match-pulse.com.